Residents of houses under the management of the Verkh-Isetskoy Management Company switched to information and settlement services in the ERC. The owners and tenants of residential premises will receive the first receipt in early September - with accruals for August.
Due to the technical features of the transition to the new software for settlements, payments made since July 26 are not reflected in the personal account of the management company. In this case, all payments are taken into account - and will be indicated in the nearest receipt.
The question does not require additional contact with the settlement center or the management company: all payments are automatically recorded and displayed in the information system of the settlement center.
Soon, information on charges and payments will be available on our website. The receipt, which the residents of the district will receive in September, will indicate a new personal account and a special activation code for registration in the Personal Account.
If you were registered in the Personal Account of JSC "MC" Verkh-Isetskaya ", you will be automatically connected to the Personal Account of the ERC. You will be able to enter the Personal Account of the ERC with a login from the personal account of JSC "MC" Verkh-Isetskaya "and a temporary password that will be indicated in the receipt. You can change the password to any one convenient for you in the "My Settings" section.
After registration, it will be possible to receive information on a personal account at any time, pay and view a receipt, transfer or order documents remotely that affect settlements.
Already, specialists from the ERC are advising residents of the district on issues related to charges for housing and communal services:
In the chat at the bottom of the site page;
By phone 2-147-700 daily from 8:00 to 20:00;
Residents can transfer documents or get an in-person consultation in Yekaterinburg or in the sections of the management company, in which specialists of the ERC are now working at the addresses:
| Schedule |
|
| Opalikhinskaya, 27 Moscow, 80 Kraulya, 63 Belorechenskaya, 34/1 | Tuesday-Wednesday from 9:00 to 17:00 (break from 12:00 to 13:00); |
| Ukhtomskaya, 30 | Wednesday from 9:00 to 17:00 (break from 12:00 to 13:00); |
| Anton Valek, 12 | Tuesday from 9:00 to 17:00 (break from 12:00 to 13:00); |
JSC "Management company" VERKH-ISETSKAYA ".
The main activities of the company:
- organization of the provision of housing and communal services to owners and tenants (tenants) of residential and non-residential premises;
- organization of current, capital and other types of repairs of facilities, as well as their reconstruction and modernization;
- provision of paid services to the population and other consumers;
- production and implementation of research, development, design work, software products;
- consulting services.
About the company in the media
In the capital of the Middle Urals, the struggle for the largest management company began
Another round of housing and communal services market consolidation broke out in Yekaterinburg. The main players this time were experts in their field: the “gray cardinal” of the Yekaterinburg mayor's office Vladimir Tungusov, the son of one of the authoritative entrepreneurs Grigory Terentyev, representatives of Renova Viktor Vekselberg and the regional authorities. The "apple of discord" between interest groups was the largest in Yekaterinburg and one of the most scandalous Ural management companies - "Verkh-Isetskaya", sold about a year and a half ago to the structures of Viktor Vekselberg. Today the office of the Criminal Code was searched, which the company itself described as a "raider seizure". Meanwhile, market participants point to specific interests of the use of force on the scandalous Criminal Code.
Today, May 16, at about 10:00 am at the office of the Verkh-Isetskaya Management Company on the street. Posadskaya, 28 "A" "came" with a search. “There is a seizure of documents related to the financial and economic activities of the company. At the moment, all the servers are standing, the settlement center is completely paralyzed. We offered the police a list of documents concerning Belorechenskaya, 7, but they refused. The search continues, ”Darya Gusarova, press secretary of Verkh-Isetskaya MC, told Pravda URFO.
A little earlier, law enforcement officers explained that their actions were related to the investigation of a criminal case on overstating heat tariffs for residents of a house on Belorechenskaya Street, 7. As the head of the press service of the Main Directorate of the Ministry of Internal Affairs for the Sverdlovsk Region Valery Gorelykh told Pravda URFO, during the operational-search the actions of the police officers revealed the fact of causing major damage to the residents of this house.
“The management company did not carry out a mandatory annual adjustment of heating bills based on actual consumption. That is, the tenants were charged according to the general building norms, and the management company paid off the heat suppliers according to the established tariffs. As a result, there was a significant overpayment on the part of citizens, the damage caused amounted to more than 1 million rubles, ”said Valery Gorelykh.
The management company itself has its own version of what is happening.
“We have in our hands a court decision dated April 12, 2013, according to which the Criminal Code must recalculate by June 17. The court decision is being executed - residents of Belorechenskaya, 7 will receive a recalculation in receipts for May. The company operates within the legal framework. At the moment, the security forces are seizing documents that are not related to Belorechenskaya. One gets the impression that this is someone's order. We had no conflicts with anyone. Rather, it looks like a raider takeover, "concluded Daria Gusarova.
"Verkh-Isetskaya", let us clarify, is the largest management company in Yekaterinburg and the only one that has nothing to do with the city administration. The company manages 576 houses, or 2.6 million square meters. housing. Until mid-2011, the Criminal Code belonged to a group of persons close to the mayor's office of Yekaterinburg - the common-law wife of Deputy Head of Yekaterinburg Administration Alexander Vysokinsky Natalia Godlevskaya, daughter of the city manager Alexander Yakob Elena Yatskova, businessman Alexander Pankratov (RC Bazhovsky) and ex-deputy of the City Duma Alexander Sizov ... However, in 2011, the company was sold to Viktor Vekselberg's structure - TGK-9.
Sources of Pravda URFO, close to the government of the Sverdlovsk region, indicate that the informal reason for the attack on Verkh-Isetskaya could be just the lack of official data on the change of ownership. “The region is hooked on the fact that the alleged founders of the company are still the daughter of Yakob Yatskov and the wife of Vysokinsky, Godlevskaya. Although there are no official data, at the moment the owner of the management company is its director Elena Malakhova, who is purely a top manager of Vekselberg's team, ”says the source familiar with the situation.
Today, oddly enough, criticism of Verkh-Isetskaya was also voiced by the top management of the structure of Viktor Vekselberg - Deputy Director of Consumer Relations at STK LLC Svetlana Ivanova. During the report on the results of the heating season, the management company was announced as problematic in terms of the accumulated accounts receivable.
Elena Malakhova, General Director of Verkh-Isetskaya Management Company (left)
“In 2012, there was an increase in STK's receivables by almost 1 billion to 6 billion rubles due to the tariff and bad faith of management companies. 80% of this debt is the debts of the management company and homeowners association, in Yekaterinburg, among the problematic ones - the management company "Standard" and the management company "Verkh-Isetskaya". The debt of 370 million rubles from each of them is significant for us. Today, Standard and Verkh-Isetskaya Management Companies are the largest, they pay, we kind of have a partnership. But the settlement issues have not yet been settled. They pay, but not in the amount in which we would like, that is, 300 million rubles, when they are accrued about 100 million a month, they pay 80. While oral negotiations are underway, but in any case, we will have to get loans for the repair campaign. But, if payments are not made further, we will be forced to turn off the hot water. The warning has already been sent, the Yekaterinburg Prosecutor's Office has already been notified - if the debts are paid off, there will be no such measures, ”Svetlana Ivanova said.
Sources in the market remind that scandals are associated with Verkh-Isetskaya MC, not only with debts to resource-supplying organizations, illegal charging for common household consumption, on the facts of which a criminal case was initiated, but also a number of other claims from tenants. Thus, residents constantly complained about the maintenance of the housing stock, which did not correspond to the payments in the receipt, as well as the system of payment for housing and communal services that was inconvenient for them.
“Residents received receipts 2 times a month, because they work according to a different scheme, not the same as all other management companies,” one of the market participants pointed out the shortcomings of the work. But Pravda URFO's own source also points to another underlying reason for the “forceful influence” that has begun today on the largest Criminal Code. In the opinion of the interlocutor of the publication, this may be a desire to "take over" the largest housing and communal services business on the part of Grigory Terentyev, the son of Sergei Terentyev, and business partner of Vladimir Tungusov.
“Mr. Terentyev has already acquired the REMP Management Company of the Zheleznodorozhny District, possibly taken under the control of the Standard Management Company, which owns half of the assets of the Academichesky Management Company, which is 2 million square meters of new housing. It is possible that Terentyev sees in his assets the largest management company, which also manages more than 2 million square meters, the lion's share of the housing stock of Yekaterinburg. Since this is the only management company that is not affiliated with the mayor's office in any way, the “gray eminence” would certainly like to take control of such serious cash flows. Therefore, it is likely that the interested officials of the city administration could provoke the security forces to take operational measures, ”the source of Pravda URFO said.
For reference: ZAO UK "Verkh-Isetskaya" manages the housing stock, serves 576 houses, or 2.6 million square meters. housing in Yekaterinburg. General Director - Elena Gennadievna Malakhova, who previously held the posts of Head of the Heat Sales Department at Sverdlovskteplosbyt, Deputy Sales Director of Sverdlovsk Heat Supply Company LLC (STK, also part of Viktor Vekselberg's IES-Holding CJSC).
As of 05/13/2011 25% of the authorized capital belong to Yatskova Elena Aleksandrovna, 20% each to Pankratov Aleksandr Alekseevich, Godlevskaya Natalia Vladimirovna, Sizov Aleksandr Nikolaevich, 15% - to Kurlenko Gennady Viktorovich. As of February 26, 2006, the authorized capital of the company amounted to 1 million rubles. Sales proceeds as of December 31, 2011 - 1,725.9 million rubles. The company's share in the market of the Sverdlovsk region, based on an assessment of the financial condition, is 7.37%.
The Verkh-Isetskaya management company has developed a personal account to improve the quality of customer service. Now customers will independently find out important news, schedule of line maintenance and other useful information. To take advantage of such opportunities, you need to log in to the personal section on the official website.
The main purpose of your own account is to store payment information. Also, readings of counters get into the database. Users have the right to transmit the readings of metering devices through an electronic form without visiting a real institution. This feature saves time. An additional feature is the formation of detail. The system stores the entire sequence of operations. To search for the required payment, simply open the search box in your account, find the required transfer and read the detailed information.
The company's personal account provides an opportunity to pay for utilities online. The advantage of the method is that the money transfer is almost instantaneous. If desired, the user is able to manage multiple accounts in the personal section. This opportunity is especially relevant for consumers who pay for their relatives.
Registration in the personal account of the Verkh-Isetskaya Management Company
You can register in your account yourself. Moreover, the system does not check every client. Even a person who does not use the services of the organization has the right to create an account. The registration form has several mandatory fields:
- Strong password;
- E-mail address.
After successful registration, a letter containing an activation link is sent to the mail. The user will need to go to the suggested address to complete the registration.
UK Verkh-Isetskaya: login to your personal account
Personal account has been closed since September 2018. You can pay and transfer information through the Unified Settlement Center (URC).
Mobile app
The Verkh-Isetskaya Management Company has not yet developed a mobile application. Therefore, mobile phone owners are advised to visit the full version of the site through the built-in browser.
Transfer of meter readings to Verkh-Isetskaya UK
The management company experts recommend sending meter readings from 25 to 28 every month. You can transfer information through your personal account. To do this, open the personal account section and write down the number displayed on the meter.
Subsequently, the testimony will be transferred to the authority that processes such information. And in the account, the user will be able to view the details for the previous months. Online payment by credit card is also supported.
Customer support
The Verkh-Isetskaya personal account does not yet have a convenient form allowing contact with representatives of the contact center. Therefore, users' requests are accepted by e-mail indicated on the company's page. The disadvantage of this method is the long waiting time for a response.
Dear Subscribers! Please note that in connection with the transition to service in the "Single Settlement Center", in August in the electronic service "Personal account" of JSC "MC" Verkh-Isetskaya "payments made after 07/26/2018 are not reflected in the receipt for August 2018 from the "Single Settlement Center" all payments will be taken into account, as well as the activation code in the "Personal Account" on the website erts96.rf will be reflected in the new receipt. After registration in the new personal account, you will be able to receive information on your personal account, receive and pay a receipt, hand over documents, ask a question to a specialist, as well as make an appointment at the district office.A personal account on the Verkh-Isetskaya MC website will be closed from September 2018
Schedule:
Opening hours: st. Belorechenskaya, 34/1; st. Opalikhinskaya, 27
Tuesday-Wednesday from 09:00 to 17:00 (break from 12:00 to 13:00);
Thursday from 14:00 to 18:00;
Friday from 09:00 to 17:00 (break from 12:00 to 13:00);
1st Saturday of the month from 09:00 to 13:00.
Opening hours: st. Anton Valek, 12
1st and 3rd Saturday of the month from 09:00 to 17:00 (break from 12:00 to 13:00).
Opening hours: st. Kraulya, 76
Tuesday-Friday from 09:00 to 17:00 (break from 13:00 to 14:00);
Saturday from 09:00 to 13:00.
You can also consult by phone. 2-147-700 (daily from 8:00 to 20:00),
on the site erts96.rf or in any of the regional offices of the "Single Settlement Center".
Tariffs: Standards: Maintenance of housing The composition of the payment for the MAINTENANCE of residential premises includes the cost of paying for cold water, hot water, electricity, wastewater disposal consumed when maintaining common property in apartment blocks. In payment documents, the accrual of the amount of payment for utilities used for the maintenance of the common property of MKD is reflected in a separate line.
The amount of payment for utilities used for the maintenance of common property is calculated separately for each resource: 1) the difference between the volume of the general household metering device and the volume of residential and non-residential premises is determined, 2) the resulting positive difference is taken into account (hereinafter the volume), within the limits of the standard, 3) the size of the payment of the utility resource per 1 sq. by multiplying the supplier's current tariff by the volume received and dividing by the total area of \u200b\u200bresidential and non-residential premises in an apartment building, 4) the cost for the billing period is determined by the product of the amount of payment for utilities used for the maintenance of common property for 1 sq. ...
Payment from individuals (owners and users of residential premises) without commission is accepted:
- at points of acceptance of payments of LLC "ERC - Financial Logistics"
- PJSC CB "UBRD"
- PJSC Sberbank
- Bank GPB (JSC)
- VTB24 (PJSC)
- PJSC Bank Yekaterinburg
- PJSC "B&N Bank"
- JSC "VUZ-Bank"
- FSUE Russian Post
- Branch "Tochka" of PJSC Bank "FC Otkritie"
- Bank Neiva LLC
- LLC CB "KoltsoUrala"
- CB Uralfinance LLC
- PJSC "RGS Bank"
- PJSC "Uraltransbank"
- PJSC "Chelindbank"
- through the website frisbi24.ru
You can pay for receipts of Verkh-Isetskaya MC JSC online with a bank card of any bank on the website frisbi24.ru or use the Sberbank-Online service of Sberbank PJSC. Instructions for payment via Sberbank-Online:
IMPORTANT!!!If you make a payment through the "Personal Account" service of the bank or other (not mentioned above) payment agents, in order to timely deposit funds, you must indicate the following information from the receipt in the payment purpose:
- Personal account number of 10 digits. There can be only one personal account in a payment order.
- The word "CODE".
- 4 digits of the service provider code from the receipt.
- The word "SUM".
- The amount of the payment in favor of the contractor.
If there are several service providers in the receipt, then in the purpose of payment it is necessary for each service provider to indicate the word "code", 4 digits of the code, the word "amount" and the amount of the service for each of them in order.
An example of information in the purpose of payment: Payment according to the receipt of the ERTS drug No. 3649999999, code 9125, the amount of 4000.00 rubles.
Dear subscribers, in order to avoid unpleasant measures used to collect debts, we urge you to pay off the resulting debt and pay utility bills on time. For debts and repayment methods, please contact the Management Company: st. Posadskaya, 28 A office number 4 on weekdays from 08.00 to 17.00 hours, lunch break from 12.00 to 13.00 hours. Reception days of citizens are Monday, Thursday. Tel. 343/286 28 62 (additional 5); 8 922 035 53 13