Housing and communal services (HCS) is an important branch of the Russian economy, providing citizens with such an attribute of a stable life as housing with all the “amenities”. The sphere of housing and communal services is one of the pillars on which the effective social policy of the state rests and therefore needs to be made timely changes.
The reform of housing and communal services was started at the dawn of the emergence of the Russian Federation, in 1992, and was put into effect by Decree of the President of the Russian Federation No. 425 "On the reform of housing and communal services in the Russian Federation" dated 05/27/1997. Subsequently, many other normative legal acts were issued, the concept of reform and bringing new directions into it. 11 years later, in 2018, housing and communal services are still being reformed due to the complexity and dynamism of the development of this sector of the economy.
Reasons and goals of housing and communal services reform
The reasons for the reform of housing and communal services include:
- the need to deviate from Soviet principles of work;
- building the housing sector in line with the development of the Russian market economy as a whole;
- inefficient use of resources in the housing and communal services sector;
- the inability to meet the needs of citizens in the housing sector.
The reform of housing and communal services should achieve the following goals:
- achieving compliance of living conditions with quality standards;
- reducing the costs of enterprises providing housing and communal services and for housing services, provided the quality of the services provided is maintained;
- transition of the housing and communal services industry to the “self-sufficiency” mode and preservation of the purchasing power of housing and communal services.
The government of the Russian Federation is authorized to carry out the reform of housing and communal services.
Main goals
The authors of the reform propose to create conditions for demonopolizing the market for housing and communal services. This will allow citizens, as consumers of these services, to make a profitable choice for them in favor of this or that organization, and housing services, in turn, will have an incentive to effectively use their resources.
There are several ways to develop competition in this area:
- formation by local governments of an order for provision;
- attraction on equal terms of enterprises of various organizational and legal forms;
- creation of a system of accounting services provided on the basis.
Modernization of the housing and communal services management system
Since the creation of a competitive environment in the field of housing and communal services presupposes the emergence of new participants in these relations, it is necessary to rationally change the management system of housing and communal services. The participants in relations in the field of housing and communal services, in addition to public authorities and local self-government, as well as consumers of housing and communal services (tenants, housing cooperatives and homeowners), include investment, operating and construction organizations of various forms of ownership.
Improvement of the housing and communal services management system is aimed at increasing the importance of local self-government bodies and independent economic entities that could not only effectively interact with government bodies, but also develop the housing and communal services facility.
Ensuring government regulation and control
The reform seeks to improve the system of state regulation and control. They are carried out:
- government departments (state housing inspectorates);
- local government bodies.
Here it is advisable to endow these subjects with additional administrative powers and to develop a regulatory framework for this.
Encouraging the creation of a homeowners association
Association in the form of a HOA is an effective way to protect the rights and legitimate interests of homeowners, as well as a real opportunity to independently resolve issues of their housing and determine the costs for these purposes.
Stages of housing and communal services reform
Implementation of the reform of housing and communal services is a long process. It can be divided into several stages:
- 1992-1997 - development of a policy in the field of housing and communal services and the concept of reform, the formation of a regulatory legal framework.
- 1997-2003 - implementation of the Decree of the President of the Russian Federation No. 425 "On the reform of housing and communal services in the Russian Federation" dated 05/27/1997.
- 2003-2004 - introduction by the Government of the Russian Federation of federal standards for the transition to new tariffs for housing and communal services, coordinated with the indicators of the provision of citizens and the country's policy.
- 2007-present - updating the reform concept (new instructions from the President of the Russian Federation, the adoption of the Federal Law of 21.07.2007 No. 185-FZ "On the Fund for Assistance to the Reform of the Housing and Communal Services").
Actual directions of housing and communal services reform: resettlement of citizens from hazardous housing
Do not pay fees for major repairs:
- owners of damaged houses or houses to be demolished;
- owners of land plots subject to seizure for state or municipal needs.
For poor citizens, the law provides for the payment of major repairs.
When do they start paying?
As a general rule, the obligation to pay contributions for major repairs arises from the owners 8 months after the approval of the regional program.
If an apartment building was put into operation after the approval of the regional program, then this period is set by the government of the constituent entity of the Russian Federation (it cannot be later than 5 years after the apartment building is included in the regional program).
How is the fund formed?
Owners can choose 2 ways to form a capital repair fund:
- formation on a special account - the owners themselves organize the overhaul, choosing the repair contractor and concluding an agreement with him. Overhaul is carried out within the timeframe specified by the regional program, or ahead of schedule, if possible.
- formation on the account of a regional operator - the owners send the money to the account of the regional operator, where the money of other owners is also located. The regional operator organizes repairs. He can use the owners' funds on a returnable basis.
What does the overhaul include?
Overhaul provides for a certain range of works and services. These include:
- repair of communication and engineering systems;
- repair or replacement of elevator equipment;
- repair of the roof, basement, facade;
- repair of the building foundation.
Information support of the housing and communal services reform
The Internet portal "Reform of Housing and Communal Services" is designed to inform and communicate citizens with government officials and. Through the site you can find:
- basic information about your home (area, date of commissioning, etc.);
- information about the management company and its contacts;
- electronic, where residents have the opportunity to leave their comments about home renovation and complaints.
Registration on the portal is a simple process. It is only worth:
- go to the website https://www.reformagkh.ru/ ;;
- control over the work of the management company;
- receiving complaints and participating in the electronic forum.
Non-disclosure of information by management companies
Housing and utilities reformers are striving to make this area as transparent as possible by creating special sites for citizens and obliging management companies to disclose the necessary information.
According to the Government Decree No. 731 of September 27, 2014, each management organization must create its own website, register on the Housing and Utilities Reform website, and also form an information stand in the office in order to inform citizens about its activities.
What information needs to be disclosed?
The management company must disclose the information specified in the Government Decree No. 731. It includes:
- general information about the management company;
- list of managed houses and information about them;
- information about the works and services provided;
- information on consumption and utility services providers;
- information on the use of the common property of MKD;
- annual reports, etc.
Responsibility for non-disclosure of information
If the management company does not comply with Government Decree No. 731 and does not disclose the necessary information or does it in an inappropriate form, then it will face a fine of 50 to 500 thousand rubles, in accordance with Art. Art. 7.23.3 and 14.1.3 of the Administrative Code of the Russian Federation. For repeated or gross violation, disqualification is provided for a period of 6 months. up to 3 years.
As we can see, the reform of housing and communal services is a very large complex of measures affecting both public and private relations. The main goal of the reform - to make the housing sector “closer to the people” - has not yet been achieved, but the legislator is on the right track.
By clicking on the submit button, you consent to the processing of your personal data.
Portal "Reform of housing and communal services" - goals of creation and features of work. Step-by-step illustrated instructions for registering the Criminal Code on the official website "Reform of Housing and Communal Services" and disclosing the necessary information. How to get information about your house and the management company on the portal - read our article.
from the article you will learn:
The Housing and Utilities Reform portal has been operating in our country for several years. It was created at the initiative of the government and is intended to post information by management companies. For the Criminal Code, the requirement to enter the necessary information on the site is mandatory. However, many organizations continue to ignore this requirement of the law, so some of the information remains undisclosed.
Reform of housing and communal services in Russia
The task of the Housing and Utilities Reform website is to simplify the procedure for an ordinary person to obtain information about his home. All the necessary information is entered here by managing organizations that go through the necessary registration procedures. Registration is not required for citizens. To find the information of interest on the site, just enter the address of the house in the search bar. If it is entered correctly, then information about it and the activities of the Criminal Code appears.
Housing and Utilities Reform is an official website for information disclosure by management organizations, developed under the supervision of the Fund for Assistance to Housing and Utilities Reform. It is needed not only for the Criminal Code to post information about themselves and their houses, and the tenants to get acquainted with them. On the site, anyone interested can also track the progress of reforms in the industry.
The portal has several sections. In the "My home" tab, you can find basic information about the apartment building and the activities of the managing company serving it (work being done and services provided). The My Manager tab allows you to learn more about the manager organization. Here is the rating of the management company, which can be guided by in the process of changing such a company. The rating is compiled by assessing the performance of organizations.
Soon after the launch of the official website, additional sections appeared on it. Now on the portal you can:
- monitor the process of resettlement from houses that have exhausted their resources and are found unfit for habitation;
- study in a separate tab everything related to major repairs - both in the country as a whole (guidelines, statistics, news), and in a particular house (it is selected through the search bar);
- get acquainted with materials on the modernization of the communal infrastructure in the Russian Federation;
- study statistical and analytical information related to the management of apartment buildings in different regions. For ease of reference, information is provided using modern infographic capabilities.
Registration on the official website of the housing and communal services reform
Only authorized users can post information on the portal. To do this, the managing organization must register in order to then be able to enter the site with a unique username and password. Registration of new users takes place in two stages.
Login, e-mail and password input. In addition, the full surname, name and patronymic of the person who is registering are indicated. At the end, the standard code from the picture is entered, which allows to cut off attempts of mass automatic receipt of accounts by unscrupulous users.
A message is sent to the specified e-mail with which the account is activated.
Sending an application for registration of a management organization. To do this, you need to enter the name of the Criminal Code and its TIN. The site administrator checks the submitted information and, if the information matches, approves the application.
If the application is rejected, the reason is indicated in the "Comment" field. For example, when checking, the administrator can find out that the organization with the specified TIN does not exist. In this case, it becomes possible to edit and re-submit the application. This allows you to quickly correct the erroneously entered number and other information in order to successfully register on the Housing and Utilities Reform portal.
Upon approval of the application, the applicant receives the status of the administrator of the management company. He is given the opportunity to disclose information about the organization, home and ongoing work.
Disclosure of information on the official website of the housing and communal services reform
Mastering the "Workspace".
The transition to the "Workspace" is carried out through your personal account in the "Organizations" tab. The CM administrator has the opportunity to specify information about his organization himself or to appoint operators. In the second case, these additional users will be engaged in entering information.
For any moments regarding actions in the "Workspace" on the "Reform of Housing and Utilities" website there are the necessary instructions. They can be found both in text form and as videos. All this is very clear, so users usually do not have any questions.
Disclosure of information about the managing organization.
In the "Workspace", the "My organizations" tab is selected, in which all MCs assigned to the administrator are indicated. When you open the required organization, you can proceed to filling out its questionnaire. The information entered here and their changes are published within seven working days from the moment the administrator makes the entries.
Disclosure of information on apartment buildings.
In the "Work area" there is a tab "My houses", in which you can enter information about the ICDs available in the management. New houses are added to the list, if necessary, for which it is indicated:
- region;
- the address;
- management Company;
- square.
When you click the "Open" button in front of a particular house, its profile opens, where the necessary information is entered. Changes to the disclosed information come into force in the same time frame as in the previous paragraph - within 7 days from the moment the relevant information is entered by the administrator.
Here you can also remove the house from the list of serviced objects by pressing the “Stop Control” button.
"My House" on the website of the housing and communal services reform
The "My House" tab on the "Housing and Utilities Reform" website contains a complete set of information about every apartment building in Russia. The site user only needs to type the address, and he will be able to find out:
- the current technical condition of the building;
- a list of works to be carried out at the facility by the managing organization;
- the date of the overhaul and the list of measures to be taken out on it, and much more.
"My home" includes a subsection "Passport", where all technical information is entered. Here you can specify the year the building was erected, its design features, the characteristics of the existing engineering networks, the availability of general house meters for various resources, and much more.
In the same tab, cadastral information is registered. The house must include the adjacent land plot. Its description is also available on the Housing and Utilities Reform website. The elements of the beautification present are also indicated here, for example, a children's and sports ground, etc.
The tab "My home" contains a subsection "Management", where the working documentation of the managing organization should be laid out:
- management contract;
- a list of works that are carried out in the house;
- minutes of general house meetings in chronological order.
In addition to general information about the number of performed and planned works, their cost is also indicated. The ability to see financial information is one of the main control tools for ordinary residents. If the management company committed any violations in the work, and they were recorded, then information about this also remains on the "Reform of Housing and Communal Services". They will be stored along with information on penalties.
The site contains an archive of important data about the home and its management process. Management companies may change, but information about past management companies will remain available for review.
In the tab "My home" on the site "Reform of housing and communal services" recently there was a subsection "House book". For obvious reasons, only registered users can access it.
An important subsection for apartment owners concerns capital repairs. The "My Home" tab allows you to get acquainted with what overhaul work has been carried out and planned, at what time they will be performed and how much it will cost. The amounts received from the owners as payment for the current time are also reflected.
"My manager" on the website of the housing and communal services reform
In the section "My manager" on the portal "Housing and Utilities Reform" you can find the most complete information about the management companies working in the city. All organizations are listed alphabetically with the following basic data:
- name of the MA;
- the number of houses managed;
- total area of \u200b\u200bserviced apartment buildings;
- rating on a five-point scale.
UCs are sorted in the table by any of the listed parameters. For example, you can select the organizations with the highest rating or the maximum number of controlled houses.
When you click on the name of the UK, you go to its page. On it you can get acquainted in all details with the peculiarities of the organization's work. This includes the following information:
- a list of specific MKDs under management;
- a list of MKDs previously managed by this company;
- Full name of the head, address, all contact details;
- general information, including license number;
- basic financial indicators;
- recorded violations (this section is filled in by the organization itself, it is also responsible for the accuracy of the information).
On the page of each MA on the Housing and Utilities Reform website its current rating is given. It is automatically updated daily. The final rating figure is based on the available information about the scale of the company's work, its efficiency, financial stability, transparency and reputation. These indicators can be guided by when choosing a new management company for your home.
Read about how to collect contributions to the capital repair fund in a separate article.
"Reform-Housing and Utilities" is a simple and unique opportunity to be aware of not only the current processes of housing and communal services in general, but also to find out any information of interest on a specific real estate. The main goal of the reform is the reconstruction of housing and communal services, modernization, improvement of the functioning of the buildings used.
In simpler words, by going to the Housing and Utilities Reform website in the "My House" section, you can find reliable information about your home: find out when major repairs will be carried out, see current work, check utility rates and even complain about current problems.
"My House" is one of the key sections of the site, which allows you to find almost any multi-storey building, as well as find out any technical information about the building: passport, reports, house book, emergency condition, etc. It is enough to enter the address of interest in the search bar and voila - all the information is at a glance: from the year of construction to a detailed description of engineering systems and structural elements.
If earlier, in order to find out whether certain repairs were carried out in the building, it was necessary to knock down the thresholds of various authorities, today everything is much simpler. I opened the www.reformagkh.ru portal, entered the My Home category and that's it - the issue is resolved. Also, the tasks of the resource include the provision of appropriate financial assistance for the modernization of communal infrastructure.
The innovation has several goals at once:
- improving the quality of housing and communal services;
- increasing the level of competition;
- quality control of major repairs in multi-apartment residential buildings;
- increasing the level of public confidence in housing and communal services;
- elimination of monopolization, introduction of modern technologies;
- attraction of private investments and much more.
How to use
Only registered users can find a high-rise building of interest. All information is publicly available immediately after registration. You can register in a couple of minutes. All you have to do is provide your email address.
See the video below for complete registration instructions.
After registration in the line "Find my home" enter the address of the building of interest and click "Search". In the resulting output, select the correct address.
- go to the section "My home";
- select the required region;
- then the district and address of the building;
- then you will see data on the house.
The my home section consists of the following categories:
- passport;
- control;
- management history;
- home Book.
There is also information about the overhaul, as well as the telephone number of the hotline, calling which you can find out more information. To submit an appeal on the implementation of the regional overhaul program, follow this link https://www.reformagkh.ru/user/handling/.
So let's take a closer look at each section category in more detail.
Passport
The section "Passport" contains general information about the structure, namely:
- year of construction and commissioning;
- series and type of building;
- method of forming a capital repair fund;
- number of floors, entrances, elevators, residential / non-residential premises;
- the presence of improvement elements on the territory, etc.
Also, the passport contains:
- design features (type of foundation, floors, material that was used for load-bearing walls, type of roof, etc.);
- engineering systems (heat, water, gas supply);
- elevators and metering devices.
Control
Those who want to know information about the management company should go to the "Management" category.
Here you can find:
- general information about the organization (start date and basis for management, copies of contracts and documents);
- a list of performed and performed services with an annual planned cost;
- types and tariffs for the provided utilities;
- a list of common property of home ownership;
- information about major repairs, as well as the results of general meetings (if any).
Reports
As mentioned above, one of the key purposes of the Internet portal is to provide reliable information about the activities of management companies. You can get acquainted with the reporting documentation in the "Management reports" section.
- general data (payments made, etc.);
- work performed with annual cost;
- data on the quality of work performed;
- communal reporting;
- data on the volume of utilities;
- claim work.
Archive of questionnaires
The reform of housing and communal services is an Internet resource where there is all the information about what is happening with your home, including archived data. If you want to know the history of the arrangement of a specific building, go to the appropriate section "Management history".
In addition, you can familiarize yourself with the version of the questionnaire at the most significant stages of management, for example, when changing the managing organization or closing the reporting period.
Home Book
On the Housing and Utilities Reform website, in the “My Home” section, residents can share their views on the quality of management, relocation or overhaul. In addition, due to the thoughtfulness of the portal, owners have the right to create their own various ads.
This is very convenient and practical, since all residents of high-rise buildings registered on the website will be able to familiarize themselves with its information.
Important! Only those users who have managed to register on the site can add messages.
Conclusion
Thus, the section "My House" on the portal is an excellent, and most importantly, an effective way to control, optimize and interact between the management company and residents.
The resource allows you to study the behavior, the degree of customer satisfaction, enables people to publicize the important problems of apartment buildings, thereby significantly increasing the level of quality of the provided utilities.
Attention: The obligation to disclose information in the GIS Housing and Communal Services came from 1.01.2019 dfor all Managing Organizations (including Moscow, Saint Petersburg and Sevastopol). Responsibility for non-disclosure of information under the 731 Decree came from 01.07.2019
All HOA / TSN, ZhSK and UK are still required to disclose information about their activities on sites reformagkh.ru.
Specialists specialize in the disclosure of information in accordance with legal regulations. We help to properly arrange the disclosure of information about housing cooperatives, homeowners associations and management companies, as well as monitor the timeliness of disclosure of information about the activities of the MA:
|
Information disclosure For HOA / TSN, ZhSK and UK |
Standard information placement |
Urgent placement of information |
|
GIS Housing Direct upload, tracking errors and completeness of information disclosure. |
4950 RUB/ month Term of execution - 5-10 working days |
7 900 RUR Term of execution - 3 working days |
|
Audit of posted information Full audit of the information of the UO posted on the portals GIS Housing and Public Utilities Reform. |
990 RUB Term of execution - no more than 3 working days |
|
|
PROFITABLE PROPOSITION:
|
||
|
Housing and utilities reform Disclosure of information in accordance with 731 Government Decree. Placement of payment documents for KU, indications of the PU, placement of a management agreement, information about MKD and other information. |
5,000 RUB- 1 year 6,000 RUB- 2 years 7,000 RUB- 3 years |
8,000 RUB- 1 year 9,000 RUB- 2 years 10,000 RUB- 3 years
|
Disclosure of information is made on the basis of the data provided by the Customer and the availability of a completed Questionnaire.
RESPONSIBILITY OF HOA, HOA AND UK FOR LACK OF DISCLOSURE OF INFORMATION
From July 1, 2019, the MA becomes responsible for the lack of disclosure of information according to 731 PP of the Russian Federation. We remind you that the obligation to disclose information according to the 731 Government Decree (on the portals of GIS Housing and Communal Services and reformagkh.ru) for HOAs and housing cooperatives began on January 1, 2019. for the Management Companies, the obligation came into effect only from January 1, 2018.
The fine for non-disclosure of information can be both for the Managing Organization (HOA / TSN, ZhSK or UK), and for a full-time employee.
Penalty for an official - up to 50,000 rubles.; at the same time, in case of guilt, an official is subject to removal and deprivation of the right to such activity for a period of up to 3 years.
For the organization a fine
may be from 250,000 to 300,000 rubles.
We strongly recommend that you check the disclosure and fill any gaps by July 1, 2019.
FROM Resolution of the Government of the Russian Federation N 731 as amended on 03/27/2018 (current version) can be found
Additionally, we will help Managing Organizations:
- - 3000 rbl
* (courier services are paid separately to obtain an EDS) - Audit of information posted on portals - 1000 rubles.
(for 1 resource, includes analysis of disclosed information, reporting on errors and non-compliance with legislation). - We will eliminate errors in the information posted on the portals: we will check the completeness of the information and help to eliminate the shortcomings in accordance with Decree 731 of the Government of the Russian Federation (GIS Housing and Utilities Reform).
- Service "Disclosure at the address of the MA" - RUB 5,000 , is paid in addition to the cost of the information disclosure service. The service is available for Saint Petersburg and Leningrad region.The term of execution is 1 working day, subject to the availability of all the necessary documents.
How to post information?
From January 1, 2019, all management companies are required to disclose information to the GIS Housing and Utilities Services. But responsibility for the Managing Organizations of Moscow, St. Petersburg and Sevastopol will come from 1.07.2019. Until this date, HOA, TSN, ZhSK and UK are required to disclose information about the activities necessary on sites the executive body of the constituent entity of the Russian Federation, determined by the highest executive body of state power of the constituent entity of the Russian Federation.
You can register and post information yourself if you have time and have certain knowledge.
If you do not have the time or opportunity to study these resources yourself, as well as scan and prepare documents, you can delegate this task to specialized specialists.
In case of difficulties, you can get advice by phone GIS Housing and Public Utilities Reform and by e-mail free of charge. You can contact technical support yourself and get answers to all your questions.
Or you can release all the functions of disclosing information and turn to specialists for help .
Call +7 812 327-09-10 or leave a request by mail [email protected]website
Where exactly should information be disclosed?
According to Decree 731 of the Governments, information is disclosed:
- on the Internet at dom.gosuslugi.ru, www.reformagkh.ru;
- it is imperative to place all the necessary data on information stands in the UO premises.
What is required for registration:
1. Purchase a qualified electronic signature (CEP) in one of the certification centers;
2. To register on the ESIA portal as an individual, and then with the help of the CEP as a legal entity;
3. Registration on the portal of GIS Housing and Utilities on the basis of ESIA;
What awaits the managing organization in case of violation of the 731 regulation?
For withholding information and other violations, management companies are threatened fines of up to 200 thousand rubles, which can be imposed on both a specific employee and the entire company.
From January 1, 2019, management companies, housing cooperatives and owners' associations post information in the GIS Housing and Communal Services. Since July 1, 2019, measures have been taken for non-posting of information in the GIS Housing and Communal Services.
The reform of housing and communal services has recently raised a lot of questions among residents of apartment buildings. Answers to almost everything can be found on the official website created with the support of the State Corporation Fund for Assistance to Housing and Utilities Reform.
Housing and communal services reform official website - Main page
Here you will find information on what specific areas the reorganization concerns, what penalties are provided for management companies that do not comply with their obligations, what rights homeowners have, and much more. The structure of the site is simple enough that even a novice Internet user can figure it out.
Housing and communal services reform official website - Sections
The main page is easy to understand
In the upper part there are 7 windows, the information of which displays the most important topics of the housing and communal services reform.
What exactly can be found by clicking on the columns, inform the theses that are located on the left side of the main page Housing and Utilities Reform of the official website. For example, the section Find out everything about your house contains information about your apartment building, how it is managed, as well as the management company serving the MKD. Here you can also find information about the services that the company provides in the framework of its activities and works that are performed.
In order to find out this information, you need to go to the page with one click, where the columns that must be filled in will open. Using this information will allow you to be aware of the affairs that the management company is implementing, to verify them with reality.
Housing and Public Utilities Reform official website - Find out everything about your home
In general, the official website provides information on the reform of housing and communal services in full, and it is designed, first of all, to protect the interests of the owner of housing in an apartment building. The Housing and Utilities Reform official website provides complete information regarding specific houses on topics such as the resettlement of citizens from dilapidated and dilapidated housing, and major repairs. Here you will find information about all management companies that work in your area. And there is even an opportunity to compare their rating according to certain criteria.
Housing and communal services reform official website - Relocation from an emergency house
To start using the site in full, you should register, this procedure is simple, requiring a minimum of time. But after that you will have access to the whole range of portal capabilities. Of course, you will have questions, you should not immediately address them to the administrator, you can look at the Help section, which contains the most popular topics that cause misunderstanding among visitors. Housing and Utilities Reform of the official website.
Housing and communal services reform official website - Question to housing and communal services
The site has the same simple structure and is as popular as the one presented.
Housing and communal services reform official website: www.reformagkh.ru