There is no skype connection to the server. Skype failed to establish a connection, we will solve it in a minute

When it comes to voice and video calls, the first association is usually Skype. With the help of this program, they communicate with relatives, friends, communicate with partners in online games. Despite the fact that over time Skype managed to squeeze out instant messengers and programs with similar functions, it still remains popular.

Sometimes various problems arise with this program, some are solved simply, but with some you have to tinker and study a lot of information on the Internet. One of the most common problems is when Skype failed to establish a connection with the interlocutor. And today we will tell you what causes it, and how to fix it all.

Reasons for the connection setup error

To understand what is the reason for the error, you need to understand why it occurs at all. Before you start using Skype, you enter your username and password when entering. Then the program sends the data to the server, and there it checks against the database. If the data match, then you are logged in; in the opposite situation, you simply cannot log into your account.

The error "Skype could not establish a connection" occurs when the program cannot contact the server and send data at all. So, your Skype refuses to send data and gives the above error, there are several reasons for its occurrence, as well as solutions. Let's consider each of them and at the same time tell you what to do.

Method # 1: check your internet connection

First of all, we exclude the simplest thing - we check whether the Internet connection is working or not working at all. We launch the browser and watch. If the sites are loading normally and the Internet is working, go to the next item. Otherwise, problems need to be resolved with your provider.

Method number 2: updating the program

An error like "connection not established" may be associated with an old version of Skype, so you should check how long ago you updated the program and whether you did it at all. Checking for updates is easy. Click on "Help" in the top menu of the program, and then select "About Skype" in the context menu.

In the window that appears, you will see the version, as well as the year it was released. If the year is different from the current one, then your version of the program is out of date.

Delete it from your computer and download a new one from the official Skype website. Skype still not working? Let's try the following method.

Method number 3: turn off the firewall

The reason for connection problems may be hidden in the native Windows firewall. It is worth trying to disable it. If you are worried about the security of the system, then you can turn off the firewall for a while.

To do this, go to the "Control Panel". Here we are interested in the "System and Security" column.

Select Windows Firewall from the list that appears.

In the left menu, select click on the item "Enabling and disabling the firewall."

We put ticks on the items opposite the shield with the arrow - "Disable Windows Firewall". There are 2 such items, select both, and then click "OK".

After that, restart Skype and check for performance.

Method number 4: disabling the anti-virus program

There are also cases when the installed anti-virus program does not allow to contact the Skype server. It is worth opening the menu of your antivirus and digging into its settings. Check "parental controls" and other additional options that in theory can restrict access.

If you don't find anything, then you need to temporarily suspend the antivirus by disabling it. After that, try to sign in to Skype again. If you still can't access Skype, then the problem is not in the antivirus program.

Method number 5: changing the settings of the router

The error may be due to your Internet connection, but not its absence, but the specific settings of the router. To check if everything is ok with these settings, do the following:

First, go to the settings of your router. It's not difficult, just open your usual Internet browser, and enter the IP address - "192.168.0.1" in the address bar. This is the most common IP address, but it can be different, see the accompanying router documentation for details.

A window will open in front of you, the appearance of which will be different depending on the brand and model of the device. If the router settings have not changed, then by default the login and password are “admin”. We enter this data and log in.

We are interested in the item "Virtual Servers", it can be located in different places of the menu, again, depending on the model of the router. Below the menu of one of the most common routers, in it the desired item is hidden behind the line "Firewall".

In the "Virtual Servers" look for the "Add" button. In the "Name" column, you can write Skype, or whatever comes into your head, it doesn't matter. In the "Port" column, enter the combination of numbers "49660". We save the changed settings and agree with all changes.

Then we launch Skype again, but do not try to login, but go to the menu - the item "Tools" -\u003e "Connection problem".

In the window that opens, we are looking for the line "Use port" and we drive in our numbers, which we entered when setting up the router, - 49660.

We save the changes, restart the program and try to log in again.

Method number 6: deleting old data

Old data can interfere with the normal operation of Skype, so it is worth trying to get rid of it. this can be done as follows:

As a result, one of the above methods solves the problem with establishing a connection in the vast majority of cases. If Skype, despite all efforts, refuses to log in, then try reinstalling it again. It is not necessary to download the latest version of the program, the most stable version is 7.14.0.16. So if the new version doesn't work, find and install this one.

For Skype to work properly, you need a high-quality communication channel. It won't work without the internet. If you have a Skype connection error, then the problem is either your internet connection or the operating system. In most cases, you can solve the problem yourself, and to speed up and facilitate this process, you can read this article.

If you were unable to connect to Skype, then in most cases the reason is in your operating system. This article will help you solve the problem. You will learn about the possible causes of its occurrence, as well as how to fix the situation.

No internet connection

Lack of Internet is the simplest problem why Skype cannot establish a connection, which is the easiest to solve. There may be no Internet connection for the following reasons:

The tariff has ended. Pay for the services of your provider.
The network cable is detached from the PC or router. Check if everything is fully connected. If not, that is why Skype does not connect. Reconnect the cables if necessary.
The router is hanging. Turn it off for a few minutes and then turn it back on. The connection should resume.
If your computer is connected via Wi-Fi, try connecting it via a wired connection. The wireless network may be heavily loaded or has low bandwidth due to a router or interference from other access points in neighboring apartments. In this case, the Internet is there, but very weak, and Skype either won't connect at all, or it takes a very long time to connect.
The wireless network is disabled on the laptop. Many laptops have a special key or combination that, when pressed, turns Wi-Fi on or off. If you accidentally pressed this button, then, most likely, the network is disconnected. Press the key again to turn the network back on. This is usually one of the function keys F2-F. It has an antenna icon.
The cable of the ISP is damaged. In this case, you should contact the technical support of your provider and leave a request for cable restoration.

Typically, in all of the above cases, there is no internet connection at all. But what if only Skype can't see the internet? Everything else works, but Skype itself does not work, although the Internet is constantly connected and working properly? In this case, the problem is with the client himself.

Outdated version of Skype

If you were unable to sign in to the network, and you haven't updated Skype for a long time, then this may be one of the reasons why Skype is not connecting to the Internet. An outdated client simply does not pass verification on Microsoft servers due to incompatibility or discontinued support for some components and gives an error when trying to log in. In this case, installing the latest version will help. However, we recommend that you completely delete the old one first. To do this, launch Control Panel and open Programs and Features.

Find Skype in the list of programs, select it and click the "Uninstall" button. The program will be removed from your PC.

Now you need to clean up the registry, because if you don't, you might get an error during installation. This can be done using the CCleaner program.

Next, you need to download the current version to your computer. You can do this by following the link https://www.skype.com/ru/download-skype/skype-for-computer/. Click the Download Skype for Windows button and save the installation package. Open it and follow the instructions of the installer. After that Skype should work fine.

Note: In many cases, completely uninstalling and then reinstalling can fix this problem. Even if you have the current version of the program installed.

If you still haven't been able to connect to Skype after that, go to the next step.

Incorrect Internet Explorer browser configuration

The client issue can also occur due to IE crashing. Therefore, Skype's Internet connection settings may be incorrect. To fix this, you need to reset your browser settings to factory settings. This is the easiest and most effective option. To reset:

Launch IE and open the main settings (Internet Options).

In the "Advanced" tab, click the "Reset" button.

Select the Remove personal data checkbox and click Reset.

Restart your browser.

After that, Internet Explorer settings will be set to default. Try to sign in to Skype again. If you still fail to log on to the network, proceed to the next step.

Failure in DNS settings

The DNS service allows the operating system to use DNS names (readable site addresses) and caches them. If the cache is full or does not work correctly, then name translation will not be performed even when a page is loaded. Therefore, you were unable to connect to Skype. The error "Server not found" will be displayed. Resetting the DNS cache helps resolve the issue. To do this, press the key combination "Win + R" and in the "Run" console line enter: "ipconfig / flushdns". Press enter, after which you will see a command prompt window with a message about successful cleaning. Restart your computer for the changes to take effect and try signing in to Skype again.

Skype is being blocked by a proxy server

This occurs most often when Skype is used on work computers that are connected to an enterprise or office network. In such networks, security is of great importance, so all incoming and outgoing connections are made and filtered through a special computer with a configured proxy server. Accordingly, without knowing the correct settings, the user cannot use any of the programs, except those permitted by the administrator. To allow Skype to connect to the network, you need to take the proxy settings from your network administrator or ISP.

Now you know what to do if Skype says "failed to establish connection". The above tips in most cases completely solve the problem. However, if you still fail to connect to Skype, then the problem may lie in the operating system itself. In this case, you should think about reinstalling it.

There are many programs designed for audio and video communication. These include Viber, What’s App, Telegram, etc. Some social networks have built-in “dialer” capabilities. Among others, one of the most popular and widespread is the product of Microsoft - "Skype".

However, when using Skype, the error “Connection is too weak, please try again later” may appear. In this case, the computer (PC) and the Internet can work normally.

Why the error occurs

Skype may not connect due to software problems, unstable Internet connections, or the operating system installed on the PC. In most cases, the error can be eliminated without assistance, any user is able to solve the problem on his own.

Causes and solutions

Let's take a look at the most common causes of the error: "Connection too weak, please try again later" in Skype.

Weak internet connection

Absence, either deterioration in quality Internet connections are the main reason for an error, and the connection process can hang almost indefinitely. The best solutions are:

call to technical support service provider;
check connection reliability Ethernet wires to the PC connector;
when using laptop connect via wired connection;
restart network equipment (modem, router);
check the integrity of the cable.

If these reasons do not cover the problem and Skype does not connect, although the Internet is available, we proceed to the following solutions.

Problems with a firewall or firewall

If an antivirus is installed on the PC, or a firewall is running, their need to disable, because they can block Skype access to servers. For antivirus software, everything is simple:

Firewall is disabled in Control Panel:

Infection with viruses

There is a risk that Skype does not work due to virus infection of the computer. Should be full scan disk space for their presence. It is recommended to use the utility “Dr.Web CureIt! ”.

A lot of "garbage" on the computer

A large number of junk files also affects work Microsoft product. To avoid such problems with Skype, or to eliminate existing ones, you need to carry out regular cleaning PC using CCleaner, Auslogics Boostspeed and others.

Access rights issues

The connection may have deteriorated due to restrictions on user rightscaused by Skype being included in the list of prohibited programs.

Outdated version of Skype

An outdated version of the program does not pass verification and cannot connect to the server. To solve the problem, you need to reinstall it:

other methods

Reinstalling the app

There are times when problems arise with the new version of Skype. Most often, the following helps - delete the copy of the client installed on the PC, clean the registry and reinstall the client.

Reset Internet Explorer Settings

I am getting connection problems because Internet Explorer is not working properly. In this case, you need:

Deleting program files

If Skype cannot connect, you can clear all your saved personal data. To do this, go to the folder AppData (press Win + R and enter% appdata%), find the Skype folder and completely remove her. Along with this, empty the trash.

Network settings

It is worth checking the network settings on the computer:

Removing files from appdata

Instead of using cleaners, you can manually clean up residual files. They are located in the folder “ % appdata% \\ Skype”:

“% Appdata% \\ Skype \\ shared.lck”.
“% Appdata% \\ Skype \\ shared.xml”.

Skype is a program that allows you to communicate by voice and video from anywhere in the world, using only the Internet. Accordingly, the quality of the connection directly depends on the quality of the latter. If you were unable to connect to Skype, then in most cases the reason is in your operating system. This article will help you solve the problem. You will learn about the possible causes of its occurrence, as well as how to fix the situation.

No internet connection

The simplest problem and the easiest to solve. There may be no internet connection for the following reasons:

The tariff has ended. Pay for the services of your provider.
The network cable is detached from the PC or router. Check if everything is fully connected. If not, that is why Skype does not connect. Reconnect the cables if necessary.
The router is hanging. Turn it off for a few minutes and then turn it back on. The connection should resume.
If your computer is connected via Wi-Fi, try connecting it via a wired connection. The wireless network may be heavily loaded or has low bandwidth due to a router or interference from other access points in neighboring apartments. In this case, the Internet is there, but very weak, and Skype either won't connect at all, or it takes a very long time to connect.
The wireless network is disabled on the laptop. Many laptops have a special key or combination that, when pressed, turns Wi-Fi on or off. If you accidentally pressed this button, then, most likely, the network is disconnected. Press the key again to turn the network back on. This is usually one of the function keys F2-F. It has an antenna icon.
The cable of the ISP is damaged. In this case, you should contact the technical support of your provider and leave a request for cable restoration.

Outdated version of Skype

Find Skype in the list of programs, select it and click the "Uninstall" button. The program will be removed from your PC.

Now you need to clean up the registry, because if you don't, you might get an error during installation. This can be done using the CCleaner program.

Note: In many cases, complete uninstallation and then reinstallation can fix this problem. Even if you have the current version of the program installed.

If you still haven't been able to connect to Skype after that, go to the next step.

Incorrect Internet Explorer browser configuration

Launch IE and open the main settings (Internet Options).

In the "Advanced" tab, click the "Reset" button.

Select the Remove personal data checkbox and click Reset.

Restart your browser.

After that, Internet Explorer settings will be set to default. Try to sign in to Skype again. If you still fail to log on to the network, proceed to the next step.

Failure in DNS settings

Skype is being blocked by a proxy server

Used by nearly half a billion people worldwide. The main reason for this popularity is high functionality and an intuitive interface. Thousands of people install the utility every day. However, many users have questions regarding the operation of the program. For example, users are interested in why Skype does not connect to the network although there is Internet?

No update

It's not uncommon for users to ignore offers to update the Skype app. The lack of a fresh version can lead to minor bugs, lags and slowdowns. However, users using a very old version of the utility will have serious problems. The app will simply not connect to the network.

Removing outdated Skype and installing a new version will help solve the problem. You can read more about the procedure for updating the messenger.

Connection blocking by Firewall

Built-in protection helps the user to protect the computer from suspicious applications and connections. But sometimes the Firewall interferes with the work of completely harmless programs. For example, a security utility sets restrictions on Skype, and does not "release" the program to the network.

So what if Skype says there is no internet connection? First you need to unlock the Firewall. The user needs:

The user can turn off the security software completely. However, this will significantly reduce the protection of your computer.

Port problems

To receive and transmit information, the utility uses. The port is automatically configured immediately after installation. But when installing multiple programs that use the same port, problems will arise.

To solve the problem, you must: