Skype does its best to provide customers with a quality service. But, despite all their efforts, you can often hear or read such a question - why is Skype not installed on the computer? In this regard, below are the main problems encountered during installation skype programs, and their solutions.
Solution one
If the installation file software Skype is not "unpacking" to your computer correctly, first of all you should install and use the CCleaner program, since it is the information that remains after the installation / removal of previous utilities can interfere with the correct operation of Skype. A program for cleaning the registry and deleting browser temporary files. It is also easy to find information on the Internet on how to install and how to use the Sickliner. The order of performing operations to clean the registry using the CCleaner program:
- After starting the program, click - "Cleanup";
- On the left side of the window, select the "Registry" tab;
- Press - "Search for problems";
- In the window that appears, select - "Correct marked";
- Install Skype.
Second solution
Another reason why Skype is not installed on the computer may be basic settings antivirus system. Due to the fact that "antivirus" sometimes blocks the installation of new programs, including Skype, you should disable antivirus protection during installation. 
Solution three
Sometimes this situation can be resolved by installing older versions of Skype on your computer. Unfortunately, previous versions Skype on the official website is not saved, but it will not be difficult to find and download them from other Internet sources.
Solution four
If the previous tips don't help, you can use Skype versions Portable. In order to launch Skype Portable, you just need to download the file and unzip it (does not require installation). Also, problems with installing Skype can be caused by various errors in the Windows operating system or the presence of virus programs. In this case, you can check and determine the cause using the free Dr.Web CureIt software.
I have already been repeatedly not only emailed, but also called, asking the question: why can not I install Skype?
Such problems occur both on a computer and on a laptop, both in windows 7 and windows 8.
It was always possible to solve them, but in order not to constantly repeat the same thing, everyone who cannot install Skype will find the answers here.
The main thing I would like to draw your attention to is that it is mainly described here only if it is not possible to install only Skype - if there are problems with other programs, then what is described below may not help you.
In such cases, you need to fix system errors (they can be done by viruses) or reinstall Windows completely
The main reasons why Skype cannot be installed
The most basic reason why Skype cannot be installed is incorrectly uninstalling the previous version.
If deleted incorrectly, the so-called "tails" remain in the system - these are entries in the registry.
If they remain, and you are trying to install Skype, and besides, not the same latest version, the system may assume that the program is installed and does not need to be updated.
Here is the answer to why it fails. Other reasons are not excluded, only they are purely "personal" and are resolved on an individual basis.
Over development skype programs, specialists work top level, so if your operating room windows system 7 or 8, everything is in order, then installation errors are excluded.
What to do if Skype cannot be installed
First of all, when the installation file does not want to correctly "install" the program on your computer, download cCleaner utility... To download the program, follow the link.
Portable version does not require installation - you download and can immediately enter your username, password and start chatting.
If this option does not work, besides, other programs are not installed, then your operating system needs treatment.
It is possible that viruses led to errors. Scan your computer or
That's all that was known
The world first saw Windows 7 in 2009. At the same time, it was appreciated and loved by millions of PC users around the world. Despite the time that has passed since that moment, it is the most common and most popular among medium-power PCs. Updates to the "Seven" are constantly being released, which means that this system actively supported by manufacturers.
Features of Skype for Windows 7
The installation file is the same for all Windows operating systems and has an extension that does not require a command prompt to activate. To install the program, it's easy enough download the installation fileon our website and install it in a couple of clicks.
System requirements
For the program to work properly, you must use a PC with the following minimum characteristics:
- CPU clock frequency is not less than 1GHz.
- 1 GB of RAM.
- Microsoft DirectX 9 and WDDM 1.0 support
- 20 GB free space on your hard drive.
Your system may have higher performance, which will enable your PC to handle picture and sound better. The program itself will run even faster and more productively. If your PC was released no more than 2-4 years ago, then you can be sure - there will be no problems.
Among all existing messengers, Skype is perhaps one of the most popular. However, Windows 7 users sometimes have problems with this program, and they simply cannot install it.
If you are one of those "lucky ones", then this article is what you need. From it you will learn what to do if Skype is not installed on Windows 7, as well as familiarize yourself with the causes of this problem. In truth, there are many options here, so each of them should be considered separately.
Firewall
Quite often, Skype is not installed on Windows 7 due to the fact that the firewall considers it malware and therefore blocks its work. To fix this, do the following:
- Go to Control Panel and find your firewall.
- Go to and select in the main menu (left) the line "Enable and disable".
- In the window that opens, mark the lines "Disable Firewall" (there are two of them) and confirm the changes.
After doing all this, try installing Skype again. Now the firewall is not working, which means there is nothing to block the installation process of the program. But still, this method does not help all users, so if you still do not install Skype on Windows 7, you should go to one of the other ways to fix the problem. They will be discussed below.
Antivirus
Antivirus can be another reason why Skype is not installed on Windows 7. Installer Skype in this case is perceived as a virus and is blocked, and sometimes even quarantined or deleted.
To solve this problem, you need to disable your antivirus while installing Skype. This is usually done by clicking on your defender icon in the lower right corner of the panel quick access... If the problem persists even after disabling your antivirus, you can try adding setup files messenger exceptions. Sometimes it really helps.
Well, another option is to completely remove the antivirus, install Skype, and then reinstall the antivirus software. However, it is better not to rush to do this, but first try other methods of solving the problem.
Errors in the registry
Errors in the operating system registry cause it to malfunction. In particular, because of them, it happens that Skype is not installed on Windows 7. You can correct such errors manually, but it is still better to use special programs.
One of the applications for fixing registry problems is CCleaner. This program is free, so you can download it from the official developer site and install it on your computer. And then do the following:
- Start CCleaner and go to the "Registry" tab.
- Click on the "Search for problems" button.
- Wait for the scanning procedure to finish, and then click Fix Selected. The program will prompt you to do backup registry. Click "Yes" and wait a few minutes.
- After CCleaner fixes all problems, close it and restart your computer.
Now you can try to install Skype again. If the problem was with the registry, the installation will proceed without errors and the program will work.
Plugin installation problems
Sometimes Skype does not install on Windows 7 due to the fact that the program plugin refuses to work properly. You can fix this as follows:
- Run Command Prompt.
- Enter in it net localgroup / add Users and press Enter.
- Wait until the end of the operation and close the program.
- Restart Windows.
When the operating system restarts, try running the Skype installer again.
Other versions of Skype
The latest version of Skype for Windows 7 has been out for a long time. To date, the developers cannot guarantee that the program will work normally on an outdated operating system, but you can fix it.
Try to install more old version messenger. Of course, you will not find it on the official website, but such programs are still stored on torrents and other similar resources.
You can also use the portable version of Skype. It does not require installation, and for working with old ones operating systems (XP, Vista, Seven) is better designed. Again on the official website this version you won't find.
Finally, if none of the above methods helped you, you can use the online version of Skype. It runs directly in the browser and, accordingly, you don't have to install anything.